About Us

Last updated: 17 August 2025

Welcome to Chlak Smart Tech – your trusted online destination for smart home technology and robotic cleaning solutions. We are committed to providing innovative products, transparent service, and a worry-free shopping experience for our UK customers.

Who We Are

Based in Erfurt, Germany, we founded Chlak Smart Tech with a simple goal: to make smart home living easier, safer, and more convenient. Our team is passionate about offering robotic cleaners and smart tech products that combine quality, innovation, and value.

Our Mission

At Chlak Smart Tech, we believe customer satisfaction is the foundation of trust. That’s why we focus on:

  • Fast Processing: All orders are prepared within 1–2 business days.

  • Quick UK Delivery: Standard delivery to the UK takes 3–5 business days after dispatch.

  • Free Shipping & Returns: Every order includes free standard shipping and free returns within 30 days.

  • Customer Protection: Full refunds are processed within 7 business days of receiving returned items.

  • Secure Payments: Your transactions are protected with the latest SSL encryption and secure gateways.

Our Values

  • Transparency: Clear policies, honest product descriptions, and no hidden costs.

  • Reliability: On-time deliveries and dependable service.

  • Customer Care: Quick responses and dedicated support for every order.

  • Quality: Products carefully selected to meet high standards of performance and durability.

Why Shop With Us?

When you choose Chlak Smart Tech, you get:
✔ A store that complies with UK & EU consumer protection laws
✔ Hassle-free returns and refunds
✔ Secure payment processing
✔ Friendly and responsive customer service

Contact Us

If you’d like to know more about our store or need help with your order, please reach out to us:

Chlak Smart Tech
📧 Email: Chlaksmarttech@gmail.com
📞 Phone: +49 5648 52564
🏠 Address: WEIHNARISCHE STRASSE, 99099 Erfurt, Germany